Yooli provides the templates, evidence capture workflows and governance structure documents that clinics use when preparing for accreditation. Our team supports you operationally through the process: gap analysis, evidence collation and liaison logistics.
Document templates library
Evidence capture workflows
Governance structure templates
Pre-assessment gap analysis
Dedicated success manager through the process
Comprehensive Training
Built-in training modules for every role in a cosmetic clinic. Completion is logged per user. Expiring certifications flag automatically before they lapse. New-starter onboarding runs on rails, so a new injector is competent on the platform within their first week.
Role-specific training tracks
Certification tracking and expiry reminders
New-starter onboarding flow
Trainer-led sessions available
Hands-on injector skill modules
Detailed Reports & Analytics
Dashboards built for the questions a cosmetic clinic owner actually asks.
Clinical: complication rates, follow-up adherence, treatment outcomes.
Operations: utilisation, no-shows, practitioner performance.
Finance: revenue per practitioner, product margin, treatment-package profitability.
Clinical outcome and complication tracking
Utilisation and no-show analytics
Revenue per practitioner
Product and procedure margin
Audit-ready record exports
Scalable Clinic Management
Start with one clinic. Add sites without re-implementing anything. Standards, intake forms, photo protocols and templates propagate across the network. Performance rolls up by clinic, by region and across the whole network. Each site keeps its own brand identity while running on the same platform.
Multi-site templates and intake forms
Network-wide standards and photo protocols
Regional and national performance rollups
Per-site branding controls
Cross-site clinician routing
Patient Management
A single patient record that every role in the clinic shares. Consult notes, scripts, consents, before-and-after photos, treatment history and messages live in one place. The patient sees the parts relevant to them through a dedicated portal, including their photos and after-care.
Unified clinical record across roles
Pre and post photo management with side-by-side compare
Secure patient messaging
Consent capture at booking, treatment and after-care
Patient portal for results, photos and bookings
Access To Expert Practitioners
Every Yooli clinic gets access to a panel of senior cosmetic physicians for second opinions, protocol review and complex case support. New injectors get protocol benchmarking against the network. Owners get a sanity check on new treatments before they go live in their clinic.
Second-opinion escalation
Complex-case review
Clinical advisory panel access
Protocol benchmarking against the network
New-treatment assessment before go-live
Payments
Take payment at the counter, send pay-by-link invoices, collect deposits at booking, or run multi-treatment payment plans. Every transaction reconciles against the clinical record automatically, so finance and practice management never drift out of step.
Card present and pay-by-link
Deposits and multi-treatment payment plans
Xero and MYOB reconciliation
Refund and dispute tracking
Daily reconciliation reports
Secure Logins
Injectors, prescribers, reception and owners each log in with appropriate credentials. MFA is mandatory on every account. Optional SSO via Microsoft 365 or Google. Sensitive records, including patient photos, are gated by role. IP allow-listing, session controls and a full audit trail apply to every access.
Mandatory MFA on all accounts
Optional SSO via Microsoft 365 or Google
Role-based access including photo gating
Session controls and IP allow-listing
Australian data hosting
Online Bookings
A public booking flow that your clinic actually approves of. Patients can book the procedures you allow online. Everything else is routed through an initial consultation first. Eligibility questions run before the appointment is held. Double-bookings are impossible. Deposits and no-show fees are configurable per procedure.
Consultation-gated procedures
Pre-appointment eligibility checks
Configurable deposits and no-show fees
Automated SMS and email reminders
Practitioner-level availability and routing
Automated Stock Ordering
Stock is deducted automatically as scripts are fulfilled at the chair. When reorder thresholds hit, orders queue for owner sign-off or place automatically with your approved suppliers. Lot, expiry and supplier data sync to every patient record, so a future product recall traces directly to the affected patients.
Auto-deduct on administration
Configurable reorder thresholds per product
Lot and expiry traceability down to the patient
Approved supplier routing
Weekly stock reconciliation reports
Built-In Protocols
Yooli encodes your clinic's protocols into the platform itself. Incomplete consent blocks the booking. Missing documentation blocks the script. Photo capture is gated where it is required. Your team cannot accidentally skip a step, even on a fully booked Saturday.
Workflow-level step enforcement
Booking gates on missing consent
Script gates on missing documentation
Photo capture gates by procedure type
Clinic-configurable enforcement rules
Scripting
Every script in Yooli runs through a cosmetic-medicine template. Dosing, batch number, lot, expiry and diluent are captured before the script is signed. The script writes automatically to the patient record and audit log, and links back to the consult and consent on file.
Pre-configured cosmetic dose templates
Batch, lot and expiry capture on every script
Diluent and reconstitution recorded by default
Script linked to consult, consent and photos
Prescribing locked to credentialed clinicians on file